Govt Cracks Down On Mandatory Service Charges By Restaurants; Rs 50,000 Penalty Imposed – Trak.in
Indian authorities have stepped up enforcement against restaurants that automatically add service charges to customer bills without clear consent, reaffirming that such practice is illegal under consumer protection laws. The Central Consumer Protection Authority (CCPA) and related legal rulings make it clear that service charges must be voluntary, and diners cannot be forced to pay…